Correspondence from Gareth Cruddace (Chief Executive) re 'the introduction of the LEAN Initiative into the Fareham Physiotherapy Outpatient Department'

Refers to: Primary Care Trust and Babs Gray. Including: Email from Emms Elizabeth (Head of Adult Service SE) re 'Staff complaint' (dated 22 July 2008). Enclosing: Correspondence from Gareth Cruddace (Chief Executive), Alison Percival (Head of Staff Experience, Tatchbury Mount) and Babs Gray (Locality Manager) re 'the introduction of the LEAN process at the physiotherapy department in Fareham' (dated 14 July 2008). Including: Correspondence from Receptionist/ Admin Assistant re 'LEAN' (dated 7 September 2008). [Note - handwritten note on 1st and 5th page]. Associated with DOH901269.