Correspondence from Colin Houghton (Investigations Manager, The Health Service Ombudsman) enclosing 'Report by the Health Service Ombudsman for England of an investigation into a complaint made' and including associated documents

Including: 1. 'Summary to Ombudsman' - 'Complaint: Portsmouth HealthCare NHS Trust) 2. Fax from Lesley Humphrey (Quality Manager, Portsmouth HealthCare NHS Trust) to Eric Drake (Investigations Manager, Health Service Commissioner for England) re 'Re: complaint made - E.2313/99-00' enclosing an index, a summary of events, formal response to the complaint made and 'Organisation Charts'. [Note - formal response to complaint was not present at the time of cataloguing]. Refers to: medicines. Associated with: DOH601673, DOH601688-DOH601690, DOH601695.