'Chapter 7 Lessons Learnt from Complaints' - Including headings: 'External review of complaints', 'Complaint handling', 'Trust learning regarding prescribing', 'Other trust lessons' and 'Monitoring and trend identification'.

Summary

Unique ID:

CQC100051

Date:

30 May 2002

Contributing organisation:

Care Quality Commission

Number of pages:

6

Redactions:

No

Referenced in the report:

No