Appendix C' - 'Letters from Portsmouth Healthcare NHS Trust answering complaints from Mrs Lack' enclosing correspondence

Enclosing: 1. Correspondence from Max Millett (Chief Executive) to Mrs L Lack (dated 22 September 1998) re 'matters you raised concerning the care provided for your mother, Mrs G Richards'. Refers to: previous correspondence (dated 25 August 1998), Mrs Hutchings' report, Mrs G Richards, Mrs Richards' fall, Staff Nurse Jenny Brewer, Health Care Support Worker Cook, Dr Barton, x-ray department (Gosport War Memorial Hospital), Haslar, Staff Nurse Couchman, ambulance, consultant radiologist, haematoma, clothing, Mrs McKenzie and Mrs Barbara Robinson (Hospital Manager). 2. 'Hampshire Constabulary - Message Form' from Lesley Lack (Mrs McKenzie's sister) to DC Bettesworth (dated 27 September). Refers to: telephone calls from Gillian McKenzie, Gosport War Memorial Hospital, Head of Gosport CID, Gladys Mable Richards, Haslar Hospital, dislocated hip, GWM Hospital, medicine, haematoma, pnumonia, Max Millett (Chief Executive, Portsmouth Healthcare National Health Trust), St James Hospital, NHS, General Medical Council, death certificate and Chief Constable. 3. Correspondence from Max Millett (Chief Executive) to Mrs L Lack (dated 25 September 1998). Refers to: meeting between Mrs McKenzie, Mrs Lack and Mrs Barbara Robinson (Hospital Manager) (dated 29 October 1998), Gosport War Memorial Hospital and corespondence from Max Millett to Mrs McKenzie (dated 22 September 1998). Annotated: 'Meeting cancelled 29th by telephone' - 'G M Mackenzie'. 4. Correspondence from Max Millett (Chief Executive, Portsmouth HealthCare Trust) to Mrs G McKenzie (dated 22 September 1998). Refers to: correspondence between Portsmouth HealthCare Trust and Mrs Lack and Gosport War Memorial Hospital. [Note - bottom of various pages cut off due to photocopying] Associated with: CPS001582, CPS001583, CPS001643 and CPS001654.