Case Conference' - 'Regarding' - 'Mrs Gladys Richards' ' consisting of a timeline from 1 April 1998 to 10 September 1998 with enclosures

Annotated: 'Hearing Aid' and 'Referral'. Refers to: Social Services Department (Royal Hospital Haslar), Lt Shepherd (E6 Ward, Royal Hospital Haslar), Glen Heathers Nursing Home, Gladys Richards admitted to Royal Hospital Haslar (dated 30 July 1998), Inspectorate, Mrs J Hoggarth (Duty Co-ordinator), Mr D Thorne (Team Manager), meeting between J Hoggarth and Mr D Thorne (dated 6 August 1998), Hampshire County Council's abuse procedures, Dr Banks (GP), meeting between Mrs J Hoggarth, Mr D Thorne and Ms J Page (Nursing Homes Inspectorate) (dated 11 August 1998), Jane Page visit to Glen Heathers (dated 11 August 1998), meeting between John Perkins (Manager), Andrew Chamberlain (General Manager) and Jane Page (dated 11 August 1998), Mrs Lack's written acccount, meeting with Jane Page (dated 10 September 1998) and Dr Banks saw Mrs Richards (dated 4 February 1998 and 2 March 1998). Enclosing: 1. Notes re 'G Dacombe 4 August 1998 Ward Visit'. Refers to: social services, duty officer, Mrs Lack, Mrs Mackenzie, Haslar, Glen Heathers, social service inspectorate, policies and procedures for Glen Heathers, Mrs Richards' fall and war memorial. 2. Note re 'J Hoggarth 5 August 1998 t/c to daughter'. Refers to: Mrs Lack, meeting with DSW (yesterday), Glen Heathers, DSS, Dr Banks (psych cons), medicine, hearing aids, soiled stockings and Haslar. Annotated: 'not referred' and 'Mrs Lack did not walk her - staff member'. 3. Correspondence from Jane Page (Principal Nursing Home Inspector, Portsmouth and South East Hampshire Health Authority) to Mr David Thorne (Team Manager - Elderly People, Hampshire Social Services) re 're: Mrs Gladys Richards' - 'Glen Heathers Nursing and Residential Care Home' (dated 26 August 1998) enclosing 'a brief summary of my investigations and conclusion' entitled 'Glen Heathers Nursing and Residential Care Home'. Refers to: Mrs Lack, Portsmouth and South East Hampshire Health Authority, Hampshire County Council, meeting between Jan Hogarth and Dave Thorne at Fareham Social Services (dated 11 August 1998), Glen Heathers, Mrs Richards' fall, unannounced visit to the home (dated 11 August 1998), meeting between Mr J Perkins (Registered Manager/Nurse in Charge) and Mr Andrew Chamberlain (General Manager, Glen Care Homes) (dated 11 August 1998), Mrs M Gill (RGN), medication records, Accident Procedure, Daily Statements (from 2 January 1998 to 31 July 1998), Resident Assessment form, 4 written statements, notes re meeting with Mrs Richards' relatives (dated 4 August 1998), Care Plans, GP Visits, accident book, hearing aid, Glen Heathers, meeting between Director of Nursing for Glen Care Homes, Mrs Lack and her daughter (dated 4 August 1998) re concerns and telephone conversation between Dr Bassett (GP) and Mrs Richards (dated 19 August 1998). Associated with: CPS001397.